Terms and Conditions

Product Orders

It is the consumers responsibility to ensure that all orders placed are correct.

Boogie Woogie Doggie will not accept liability for incorrect product selections.

 

Product Supply

We endeavour to supply all items displayed on this Website.

However, occasionally products are sold out, temporarily unavailable or discontinued.

If this problem occurs, we will contact you within 24 hours.

 

Payments

Boogie Woogie Doggie accept payment by Direct Debit or PayPal and Cash on delivery(COD)

-Direct debit and Paypal.

Payment must be received with your order.

No goods will be dispatched without confirmation of payment.

If for some reason, there is a problem processing your payment, you will be notified within 72 hours.

 

-Cash on delivery

Recommended for customers who don’t have a paypal account and prefer not to pay with bank transfer. This option allows you to pay for the goods, delivery fee and COD fee ($12.25) when you collect your delivery at the post office. Cash and EFTPOS are accepted.

 

Currency and GST

All prices listed in this website are in Australian Dollars.

Boogie Woogie Doggie is not a GST registed business. All goods will sold will not incur GST untill further notice.

 

Processing of Orders

We only ship within Australia.

Orders will be processed within 24 hours of confirmation of payment and are dispatched within 48 hours after that.

Orders received over the weekend or on public holidays, will not be processed until the next business day.

Normal delivery time is within 2 – 5 business days.

If there is a problem with processing your order, or if any further delays are expected, you will be notified within 24 hours.

 

Postage / Freight / Shipping

Boogie Woogie Doggie uses Australia Post for the dispatch of orders.

Postage is automatically calculated based on the weight of your total order.

Boogie Woogie Doggie does not currently ship internationally.

 

Returns

Our aim is to ensure all customers receive quality products. Should damaged or incorrect products be received simply contact us on order@boogie-woogie-doggie.com and we will gladly assist in rectifying the situation.

We cannot however offer refunds or exchanges should you change your mind or make the wrong selection once the order has been shipped. So please choose carefully.

If your goods do reach you in an unsatisfactory condition, a claim must be made in writing within 7 days from receipt of order/goods to order@boogie-woogie-doggie.com.Products must be returned within 14 days of delivery date.

 

Privacy

Your Privacy is important to us.

Your Account information is used for shipping and billing purposes only.

 

Any information supplied to Boogie Woogie Doggie will not be passed to outside parties, with the exception of your address for delivery purposes or unless required to do so by law.

Occasionally we may run surveys, competitions or send emails relating to specials.

If at any time, you do wish not to receive those emails, please contact us

 

Help and Advice

Boogie Woogie Doggie will offer advice at the request of the customer.

Boogie Woogie Doggie will in no way be held liable for any damages, whether directly or indirectly due to the use of a product supplied by us.

Any advise offered is based on personal knowledge or experience or information provided by the manufacturers of products.